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Buying a New Vehicle Detroit MI

Each year, millions of consumers venture into automotive showrooms in search of a new vehicle. As dealerships focus on improving customer satisfaction, they have become more consumer-oriented in an effort to make the buying process more enjoyable and informative.

AutoZone
(313) 579-1301
7003 Gratiot Ave
Detroit, MI
 
AutoZone
(313) 874-2920
8801 Joseph Campau
Hamtramck, MI
 
AutoZone
(313) 931-5949
14305 Livernois Avenue
Detroit, MI
 
AutoZone
(313) 273-5993
16941 Plymouth Rd
Detroit, MI
 
AutoZone
(313) 271-6476
19322 W Warren Ave
Detroit, MI
 
AutoZone
(313) 895-2637
4427 Livernois
Detroit, MI
 
AutoZone
(313) 297-2757
6117 W Vernor
Detroit, MI
 
AutoZone
(313) 869-5799
12801 Woodward Ave
Highland Park, MI
 
AutoZone
(313) 931-9446
8947 Tireman Ave
Dearborn, MI
 
Maaco Auto Body Shop and Collision Center
(248) 541-3147
10669 Northend
Ferndale, MI
Hours
Mon-Fri :8AM - 5PM
Sat:10AM - 12PM
Sun:Closed

Buying a New Vehicle

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Each year, millions of consumers venture into automotive showrooms in search of a new vehicle. As dealerships focus on improving customer satisfaction, they have become more consumer-oriented in an effort to make the buying process more enjoyable and informative.

While today's showrooms are brighter and more inviting, the buying process has changed very little in decades. The transaction process is less confusing when you understand the roles of key individuals at the dealership, and some basic terminology used during the sales process.

Key Individuals at the Dealership:

  • Salesperson"As a customer, your primary interaction will most likely be with a Salesperson. As an expert on the operation and features of the vehicle, a Salesperson will accompany you during the test drive, negotiate with you during the sale, and assist the Finance Manager with the required paperwork. Customer service is their goal, so ask the Salesperson if you have any questions during or after the sales process.
  • Sales Manager"The role of the Sales Manager is to oversee all new- and used-vehicle sales at the dealership. The Sales Manager has the authority to adjust pricing and make all sales-related decisions. During the sales process, the Salesperson will often consult with their Sales Manager many times as the terms of the transaction are negotiated. Larger dealerships will have many Sales Managers, each having a team of Salespeople reporting to them.
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